THE PROCESS

The Pack Out

In some cases, contents may need to be brought to our facility to allow for effective restoration - this is called a "Pack Out." Typically, this would include clothing, bedding, electronics, or any delicate items susceptible to further deterioration. We will take a careful inventory of the contents to be removed from your home or business. You may decide to be on hand while items are being packed and listed - after which you will be asked to sign the inventory documents confirming the list. You will receive a copy of this inventory before your items are removed. You will be asked to identify items that are highly valuable or have sentimental value so that careful attention can be paid to them. If you choose not to be present during the "Pack Out", you may sign a disclaimer that gives the authorization to remove items and you will be sent inventory lists at a later time. 

As a result of Transport Canada regulations, we do not transport dangerous goods such as propane, paint, or aerosols. We also encourage you to remove any personal items before the pack-out process begins.